SportFlow Privacy Policy
Introduction
Welcome to SportFlow. This Privacy Policy explains how SportFlow collects, uses, discloses, and protects your information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We may collect various types of information, including:
* User Account Information: Details you provide when creating an account, such as your name, contact information (email, phone number), and potentially date of birth for age verification (users under 18 require parental consent for online purchases).
* Purchase and Payment Information: Information related to your orders, accepted payment methods, and transaction data. This includes details necessary for processing purchases and managing product exchanges.
* Communication Data: Records of your interactions with us, such as inquiries made via email or requests for product exchange.
* Website Usage Data: Information about how you interact with our website, including your Browse activity, pages viewed, and other usage patterns.
* Aggregated Data: We may collect and use information from users in an aggregate, anonymized manner. This data does not identify you personally and is used for analytical purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
* To Provide and Manage Services: To process your orders, manage your account, deliver products, and facilitate product exchanges.
* Communication: To respond to your inquiries, provide customer support, and communicate essential information regarding your transactions.
* To Improve Our Services: To analyze website usage, understand user preferences, and enhance our product offerings and website functionality. Aggregated data is primarily used for these improvements.
* To Ensure Compliance and Security: To enforce our Terms and Conditions, protect our rights, prevent fraudulent activities, and maintain the security of our services.
* For Legal Compliance: To comply with applicable laws and regulations, including age verification requirements for users under 18 with parental consent for online purchases.
3. Sharing Your Information
We may share your information in the following circumstances:
* Service Providers: With third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, and data analysis.
* Legal and Regulatory Requirements: When required by law, court order, or governmental regulations, for example, to comply with age verification mandates or other legal obligations.
* Business Transfers: In connection with a merger, acquisition, asset sale, or similar corporate transaction, your information may be transferred to the acquiring entity.
* With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered by this policy.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
* Access and Correction: You may have the right to access and update certain personal information through your account settings.
* Parental Consent: For users under 18, parental consent is required for online purchases. Parents or legal guardians may have rights to access or request the deletion of their child’s information.
* Opt-Out of Communications: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.
* Data Aggregation: While your data may be used in an aggregated, anonymized form for analytical purposes, you generally cannot opt out of this process as it does not personally identify you.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Age Verification
As stated in our Terms and Conditions, users under 18 years old must have parental consent for online purchases. We collect minimal age information for this purpose.
8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the website after any changes signifies your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via email : asal.ataee83@gmail.com
Last Updated: July 17, 2025